Infina Connect
Join us in imagining a world where you can:
…improve patient health outcomes and costs, and improve fee for service revenue
This vision is a reality in Raleigh NC and surrounding area today, and can be a reality in your organization and community in a matter of a few months. A majority of all providers of all types are using a common referral coordination system, ICC, to manage referrals and coordinate care and they’ve been doing it since 2012. We think Raleigh was the first city in the nation to achieve majority adoption. ICC has been refined in the real world of patient care to capture the essential capability, workflow and ease of use that leads to viral adoption across a community. How is this possible in a healthcare IT world where everything seems to take years and deliver less adoption and results than expected?
How Does Infina’s Referral Coordination Work?
Infina Connect’s cloud-based Intelligent Care Coordinator™ (ICC) solution combines physician referral management and patient-centered care coordination into what we call Referral Coordination throughout the care continuum. ICC is a powerful and effective combination of Closed-loop Referral Workflow + Referral Steerage + Universal Connectivity + Secure Communications.
Intelligent Care Coordinator™ (ICC) allows healthcare providers to refer patients, track patient flow, share clinical documents, securely communicate and collaborate with any provider in the community. All it takes is a login and internet connection to use ICC for patient referrals. ICC gives referring clinics the information needed to make a patient-centered referral, and gives specialty clinics a means to ensure referring clinics have their latest information at the moment when it’s needed most. Referral status is always visible and the chaos of the typical EHR eFax, traditional fax, phone and paper chase soon gives way to closed loop referral coordination. Better for Patients. Better for Providers. Better for Payers.
Results that Matter include improving financial and health outcomes is critical whether you are a health system, physician practice, payer or patient. ICC enables increased revenue from reduced referral leakage and incoming referrals, increased shared savings on population management contracts, reduced total medical cost and improved clinical outcomes.
ICC Testimonials
Wake Internal Medicine Consultants, Inc. is a physician practice of 27 doctors treating patients at offices in Raleigh and North Raleigh with five multi-disciplinary practices and two urgent care offices. As the sole Care Coordinator for our practice, the ICC allows me to easily send, track, and receive referrals for our patients, which average approximately 600 per month. As a high-volume practice, the ICC makes these referrals manageable for one person to handle, while still ensuring patients receive timely appointments with referring practices. The process is so efficient that a referral can be completed in less than 2 minutes. Joining the ICC has allowed us to provide our patients with an easy and efficient transition to a referring physician. We are able to securely communicate the patients’ needs and the time frame in which the patient requests to be seen. The system is extremely user friendly and has no startup costs, saving us time and money, eliminating many medical records requests, and allowing one person to manage referrals for a high-volume practice.
~Shannon Curry, Care Coordinator Wake Internal Medicine
Check out Video Testimonials here
We are a Patient Centered Medical Home and need to be able to track the referrals sent from our office. The Infina Connect ICC makes this easy and convenient. With the ICC system we can be sure that the consulting practice has received the referral and tell when an appointment has been made. It’s also a fast and easy way to communicate with the consulting office [using the ICC messaging] if we or they have any questions or need further information.
~Cheryl Ward, Referral Coordinator Garner Internal Medicine